So, do you think the Whole Foods CEO might go to jail for anonymously attempting to influence the price of Wild Oats’ stock, only to later buy the company?

WTF!

WARNING: Gruesome. The running of the horn up your shin!

I remember reading somewhere about the theory that for the American lower- to middle-class consumer, the restaurant experience is just as much about the opportunity to boss someone around — to be in charge, for once — as it is about the food.If you get poor service, leave a smaller tip. But the chest-thumping belligerence — leaving nasty notes, the temper tantrum, the one-penny classic — does nothing but underscore that the power trip you get from having your own table servant for an hour satisfies a strong psychological need for you, and that whoever denies you that experience risks your impotent wrath.
Try spending some time thinking of yourself as a person who is at leisure to be patient and generous, and see which approach makes you feel more powerful.

Ran across this sentiment somewhere on the interwebs. I have never seen such an apt description of a good portion of my customers from my years and years of waiting tables. This is an idea I’ve tried to convey many, many times over, but never quite succeeded. Read and heed.